MOH

དཔལ་ལྡན་འབྲུག་གཞུང་།། གསོ་བ་ལྷན་ཁག།

Royal Government of Bhutan
Ministry of Health

Vision

Equitable, high-quality, resilient and sustainable healthcare services for all.

Mission

  • Formulate and implement policies, strategies, standards and guidelines        for equitable access to high-quality healthcare services and medical              products.
  • Adopt evidence based and adaptive practices for the introduction of             health technologies and interventions.
  • Implement timely and evidence-informed strategic actions for a                      sustainable and resilient health financing ecosystem.

Our Values

  • Professionalism: We are committed to adhering to applicable codes of conduct and upholding our core values. We strive for excellence in our abilities and expertise, maintaining honesty and accountability for our conduct at all times.
  • Quality: Quality will be at the centre of everything we do. We will always aim for excellence and ensure continuous quality improvement in all our work.
  • Team spirit: We will always work as a team to achieve our common goals and vision of our department. We will value and respect the opinions of our teammates and support each other.
  • Client-centric: In all our activities, we will always keep the interests and needs of our clients, partners, and stakeholders in mind.
  • Equity: We will always promote equity, basic rights, dignity, and access to health care.
  • Sustainability: We will always consider sustainability in whatever we design, plan and implement.

Organogram

Transparency is our strength

The Department of Health Services operates through three key divisions where each division is supported by dedicated teams focusing on health technology, quality standards, and financing policies, ensuring the comprehensive and integrated delivery of health services to meet the needs of the nation.

Our Mandates

  • Strategise, standardise, and coordinate healthcare policies, programmes, and service delivery frameworks to ensure equitable access and high‑quality healthcare services nationwide.
  • Develop and implement policies, guidelines, procedures, and tools that support national healthcare planning, investment, and system strengthening in alignment with the National Health Policy and national priorities.
  • Function as the central technical agency within MoH to provide strategic leadership and guidance on healthcare services, medical products, health financing, and quality assurance.
  • Conduct HTAs and evidence synthesis to inform policy decisions, technology adoption, cost‑effectiveness evaluations, and optimisation of healthcare interventions.
  • Coordinate national frameworks for quality assurance and performance measurement, including monitoring healthcare service quality and promoting continuous improvement across service delivery points.
  • Develop and implement regulatory frameworks that ensure accountability, compliance, and continuous quality improvement of healthcare services.

Mandates of the Divisions

Health Intervention and Technology Assessment Division (HITAD)

  • Conduct evidence‑based HTAs to evaluate the clinical effectiveness, cost‑effectiveness, safety, equity, and social implications of health technologies, services and medical products to inform policy and prioritisation decisions.
  • Promote the appropriate selection, utilisation, and management of medical products, technologies, and healthcare services to enhance clinical outcomes, system efficiency, and value for money.
  • Develop, review, and update national policies, standards, and guidelines related to health technologies, medical products, and healthcare services to align with best practices and evolving health system needs.
  • Authorise healthcare centres and premises to operate by ensuring they meet prescribed standards and regulatory requirements under the Healthcare Services Rules and Regulations (HSRR) 2025 prior to establishment and commencement of operations.
  • Provide evidence‑driven recommendations to guide the scale‑up, modification, adoption, or de‑implementation of health technologies and practices based on HTA findings and health system priorities.
  • Build institutional capacity for HTA and evidence‑informed decision‑making by fostering technical expertise, knowledge sharing, and systematic use of data and research in policy processes.
  • Facilitate intersectoral and international collaboration on health technology innovation, assessment methodologies, harmonisation, and best practices, strengthening partnerships and knowledge exchange.

 

Health Financing Division (HFD)

  • Lead the development and implementation of national health financing policies and strategies that align with Universal Health Coverage (UHC) goals and national health priorities.
  • Review and strengthen existing health financing models and systems to improve efficiency, sustainability, and equity of health sector funding.
  • Promote innovative financing mechanisms and fiscal strategies that enhance financial risk protection and broaden the resource base for health.
  • Support investment planning for the health system, integrating financial considerations into health sector planning processes.
  • Monitor and analyse health expenditure trends and financial performance to inform policy decisions, resource allocation, and accountability.
  • Promote public‑private partnerships for healthcare services delivery and financing innovation.
  • Contribute to national efforts that protect citizens from financial hardship associated with healthcare utilisation.
  • Maintain robust health financing data systems for monitoring expenditures, funding sources, and financial performance; and
  • Monitor and evaluate the financial performance of health programmes to improve accountability, transparency, and efficient use of public resources.

 

Quality Assurance and Regulation Division (QARD)

  • Enforce regulatory frameworks and standards to uphold service quality and patient safety across all healthcare centres (both public and private) in accordance with HSRR 2025.
  • Promote and support continuous quality improvement (CQI) initiatives throughout the healthcare centres to strengthen clinical outcomes, service reliability, and system performance.
  • Maintain a national registry of healthcare centres, tracking their operational status, authorisation, and compliance with regulatory standards.
  • Establish and manage systems for incident reporting, adverse event reviews, and patient safety improvements that enable structured learning and corrective action.
  • Coordinate and implement national quality assurance programmes, including clinical audits, performance assessments, and safety initiatives that support accountability and excellence in care delivery.
  • Facilitate and support corrective actions for compliance gaps, including oversight of remedial plans and engagement with stakeholders to resolve deficiencies in quality or safety.
  • Develop and maintain tools and frameworks for performance measurement, accreditation, and benchmarking to enable transparent and consistent evaluation of healthcare quality across centres.
  • Provide technical guidance and capacity building to health professionals and centres on quality standards, regulatory compliance, and best practices for patient care.
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